TRAINING FACILITATOR – WESTERN CAPE – SOUTHERN SUBURBS (CAPE)
Organizing and Planning:
- Provide support in the process of developing and maintaining training programs
- Oversee training processes by monitoring training methods and giving feedback on training areas that need to be improved.
- Manage existing digital platforms and load content timeously
- Identify and manage external suppliers to ensure on-time delivery and development of training solutions
- Coordinate, brief and manage training content plans
- Work closely with PM’s and Sales leads, identify key training needs per cycle and find best practice to implement using multimedia
- Facilitate induction training of Sales and Marketing staff new joiners, manage process, and continuously improve it to ensure ‘speed to field’
- Develop best in class evaluation metrics and assessments of all training
- Monitoring, evaluating, and taking an accurate and adequate record of training activities and program effectiveness
- Report on test evaluation results and suggest plan of action
Communication:
- Be active on all platforms in driving continuous learning, motivation, and key strategies as per PM brief
- Facilitate market intelligence between Sales and Marketing (i.e., market developments, opportunities, and competitive activities).
- Ensure that, through the performance of the team, the company achieves the highest standard of favourable acceptance and recognition of the organization and its products by health care professionals
- Ensure Sales and Marketing staff are properly equipped in training skills to meet business objectives
Requirements
PRE-REQUISITES
Education:
- A Bachelor’s degree in fields such as Education, Science, or Organizational Psychology
Experience:
- At least 3 years of proven work experience as a training facilitator, training coordinator, or any other similar role within a pharmaceutical / generic sales environment
- Adequate experience with Learning Management Software (LMS)
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