Provides high-level design and architectural guidance for SUSE Cloud Service and SLES
Pro-actively identify issues by becoming familiar with customer’s technical and business environment while providing recommendations for resolution to these issues
Share knowledge by writing technical documents and pro-actively sending helpful technical information to customers (upcoming patches, technical news)
Document and communicate work performed in provided systems and document as requested
Assist in the implementation of SUSE, Ubuntu, and Rhel solutions
Interact with the existing Support team as required to meet the customer needs and always in a friendly and professional manner.
Strong Analytical and problem-solving skills.
Proven technical skills in delivering Linux solutions in one or more of the following:
SUSE Linux Enterprise Server
SUSE Manager Implementation and administration
Good knowledge of salt-stack and puppet
Experience with building software packages for Linux systems
Very good system debugging skills
Excellent interpersonal skills
Proven ability to work independently and take initiative
Bachelor’s degree in Computer Science or a related eld required
Minimum of 5 years of SUSE experience.
Three years of experience in Linux administration, and/or SUSE Linux administration