To achieve the agreed sales targets for both new business and existing customers on a monthly, quarterly and annual basis, including targets for number of various parts sold as well as profitability margins achieved.
To act as an ARG brand ambassador through daily interaction with customers by planning, coordinating and executing all marketing events, demos and training to relevant stakeholders in a professional manner according to the agreed schedule or business need.
To keep up-to-date with market trends by continuously conducting market research including media, competitor activities, industry trends and establishing a clear understanding of the customers business needs in order to identify opportunities, increase sales and grow the business in line with agreed targets (all this information must be recorded and captured on the Group CRM system).
To ensure overall data integrity in all administration and reporting required for the role and submit relevant and accurate documentation within the agreed time frames to allow for business decision making.
To continuously educate the customers on the available products and benefits thereof to improve market penetration and drive overall sales and growth.
To build effective business relationships with all relevant stakeholders in order to grow sustainable business, improve market share and achieve sales targets for ARG.
To ensure overall customer satisfaction in service delivery by resolving queries timeously and dealing with customer complaints in a professional and prompt manner, thereby upholding the brand and ensuring continuity of business.
To ensure effective communication of relevant information to all stakeholders to support effective decisions making for the business.
Post Matric Certificate in Sales and Marketing Management
Knowledge of the automotive industry
Knowledge of the CPA (Customer Protection Act) and all relevant, current and new applicable legislation.