WAITER X2- WINELANDS

Brief description

Hoseki Restaurant is looking for a waiter to provide excellent service and to ensure great customer satisfaction. If you have the patience, personality and perseverance to thrive in this role, please apply!

Key responsibilities:

• Greeting guests at their assigned tables and ensuring each guest receives a menu and wine list
• Maintaining thorough knowledge of all menu items, including basic ingredients and preparation methods
• Ensuring tables are properly set with linens, silverware, and glassware
• Taking accurate food and beverage orders using the POS system
• Communicating orders timeously to bar and kitchen staff
• Delivering food and beverages within specified timeframes
• Clearing used cutlery and crockery
• Offering desserts and coffee while upselling
• Billing guests accurately
• Maintaining a clean and hygienic restaurant environment, including fixtures and fittings
• Ensuring a clean and professional uniform is worn at all times

Main requirements:

• Grade 12
• Preferably 3 years’ previous waiter/waitress experience in a similar environment
• Basic knowledge of wine and surrounding wine regions
• Hands-on experience with a cash register and ordering information system
• Basic mathematical skills
• Excellent interpersonal and communication skills
• Strong customer service orientation, active listening skills, and a well-presented appearance
• Attentive and patient when dealing with customers
• Comfortable interacting with distinguished clientele
• Flexibility, accountability, and an enthusiastic personality

Skills

• Billing
• Customer Service
• Hygiene Control
• Order Taking
• Waitering
• Job Description