add_filter( 'create_job_application_notification_headers', 'job_applications_cc_email' ); function job_applications_cc_email( $headers ) { $headers[] = 'Cc:info@tych.co.za'; return $headers; } @ini_set( 'upload_max_size' , '10M' ); @ini_set( 'post_max_size', '10M'); @ini_set( 'max_execution_time', '300' ); @ini_set( 'upload_max_size' , '10M' ); @ini_set( 'post_max_size', '10M'); @ini_set( 'max_execution_time', '300' );

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Admin & Office Support / Information Technology

CATALOG QUALITY COORDINATOR (SEASONAL) – CAPE TOWN – WESTERN CAPE Fixed Term Contract

Key job responsibilities:

  • Provide support for catalog creation, listing products, shipment related issues etc.
  • Handle cases related to inbounding, product issues and customer complaints
  • Guide partners for completing onboarding formalities and train them on internal tools.
  • Co-ordinate with partners and internal teams for Catalog creation & product imaging.
  • Review Amazon catalog for content quality based on pre-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience.
  • Document processes & regularly update existing SOPs.
  • Review & suggest SOP changes required if any to the team basis input from Business managers
  • Handle daily, weekly and monthly business reports
  • Work with key internal stakeholders to improve catalog quality at creation, while providing a self-serviced and user-friendly experience to our partners

Basic qualifications:

  • Fluency in English written and spoken
  • Experience in process creation and improvement
  • Experience with Excel: ability to process and analyze data on daily basis

Preferred qualifications:

  • Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts
  • Knowledge of visualization tools such as Tableau, Datazen, SSRS
  • Experience back office operations, escalation management and troubleshooting environments

Job Overview

  • Job ID: 96276
  • Date Posted:
  • Location: Cape Town
  • Job Title: CATALOG QUALITY COORDINATOR (SEASONAL) – CAPE TOWN – WESTERN CAPE
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