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RESPONSIBILITIES
- Ensure daily store operational requirements are met
- Ensure smooth running of front of house and back of house
- Supervision of staff
- Ensure store hygiene, maintenance, health and safety requirements are met
- Beverage cost, food costs and stock control are within specified range
- Be on duty for busy shifts, weekends and all functions.
- Ensure effective communication between staff as well as management
- Ensure reports are issued timeously
QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED
- 3-5 years in a similar role.
- Experience in dealing with high volume, in a similar environment would be preferable
- Strong Leadership ability.
- Ability to delegate and manage down effectively.
- Intermediate Microsoft Excel and Word skills.
- Strong analytical and problem-solving skills.
- High attention to detail and process driven.
- Ability to interpret statistical information.
- Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers.
- Self-motivated and deadline oriented.
- Ability to multi-task
- Discretion and integrity
- Problem analysis and problem-solving skills
- Stress tolerance
- Decision-making
