Contribute to the planning of project execution to support concurrency balanced with business demand and prioritization.
Work with Project Managers and Team Leaders for scheduling and allocation of development resources to projects and support teams
Management of the Support and Maintenance Team leader. The Development Manager takes accountability of the operational efficiency of this area with regards to Service Level Management of incidents and change requests, escalations, root cause analyses, and emergency and planned deployments
Involved in management of the project deployments
Accountable for daily health monitoring of the environment
Collaborating through a healthy relationship with the Group Infrastructure teams, Business Demand managers, Scrum Masters, other IT Development Managers
Ensure stable and performant production environment
Manage performance and development of all direct reports
Assist with the growth on performance, capacity and capability within the team through effective knowledge transfer
Provide training, mentorship and leadership to direct and inspire a high-performance team
Involved in annual budgeting cycles for development team resources, software licenses, TCO etc.
QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE
Relevant B Degree or equivalent workplace experience
5 to 10 years at application development experience, certification in Microsoft products or specifically Dynamics 365 is advantageous
Experience managing technical staff
Experienced in dealing with external suppliers and offshore business partners will be advantageous
Good understanding of Microsoft Dynamics 365 is necessary, experience in configuration, development, or management of D365 team is advantageous.
Working knowledge of Agile software delivery methods
Agile delivery methods, including Scrum at Scale
Knowledge of DevSecOps, AWS, Azure is advantageous
Excellent decision making & organising skills
Ability to think holistically as well as at a detailed level
Understanding Technology Architecture trends & best practice thinking