BUSINESS ANALYST – PDRS & AE360 – EAST LONDON
Job Description
To improve efficiency, reduce waste, identify and implement solutions, meet project deadlines and accurately document the necessary requirements to be done in accordance with local / global strategic planning and standards in compliance to the Company’s Integrity & Anti Bribery Codes, Conflict of Interest Policy & S.H.E.Q requirements and to perform delegated S.H.E.Q tasks and duties & to inform superior about deviations
The Job Requirements
- Demonstrated ability to foster an environment for ideation, prototyping and production
- Demonstrated business acumen to take from design to implementation and preferably experience scaling a concept
- Must have IT Development and Systems Knowledge
- Experience with software development methodologies and practices (Agile, Scrum, DevOps etc.)
- Experience in Data Analysis and Advanced Proficiency in Microsoft Office suite, including Word, Excel, and Outlook
- Strong Leadership Behaviours with good People Management skills and Problem-Solving Skills
- Strong Interpersonal skills to manage relationships with a variety of partners and stakeholders
- Must have an excellent ability to multi-task effectively working on several projects synchronously
- Experience in rolling out initiatives that leverage multiplatform technologies
- Willingness to travel nationally and internationally
- Ability to perform the minimum required physical and mental requirements of the function.
- Leadership behaviours as per LEAD
Outputs
- Analyse, design and standardise PDRS & AE360 processes.
- Design, research, develop, analyse and suggest new concepts as well as strategies.
- Coordination and consultation with business partners and process experts in local and international locations.
- Prepare, review and coordinate specification documents with business partner and external IT Suppliers.
- Manage ideas from design stage through implementation.
- Planning and controlling implementation activities, configuration and setup of the defined scope (including the necessary test activities).
- System Roll out and Go-Live support.
- Manage and attain customer expectations and ensure delivery to fulfil expectations.
- Coordinate all cross-functional activities, represent customers internally and collaborate with leaders in varied areas on allocation across projects and resource planning
- Ensure to exercise decision-making and independent judgment while being aligned with customers and management.
- Initiate, develop and maintain a range of working relationships, within IT and from the business
- Define target infrastructure and co-ordinate development and testing tasks.
- Monitoring and optimisation of application support processes.
Qualification
- Minimum NQF 7 – BSC/BCom/BTech in Information Technology or B. Eng. (Industrial Engineering) or relevant equivalent
Knowledge and Experience
- Minimum of 3 years’ experience in IT, or at least 6 months participation on our Graduate Development Programme,
- Experience in CI/CD pipelines.
- Experience in leading international Projects and roll-out
- Experience with workflow systems will be beneficial.
- Cloud, containerisation and API experience will be beneficial.
- ITIL knowledge and experience for support processes will be beneficial.
- German language skills will be beneficial
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