GENERAL MANAGER – KRUGER NATIONAL PARK – LIMPOPO AND MPUMALANGA

To assume full responsibility for the daily operations of Lion Sands KNP, ensuring fiscal discipline, five-star Guest experience and effective leadership of the Management team.

KEY FOCUS AREAS

General Management

  • Maintain and ensure the good will of the brand at a property level
  • To be a key ambassador of the company and its brands, including hosting site inspections, communicating with the market and hosting journalists
  • To ensure the developed set of company and property standards are upheld and maintained
  • To ensure the management personnel is up to the company standard, ensuring a streamlined and effective management structure in line with hospitality trend
  • Ensure effective monthly departmental meetings take place
  • Assist in achieving the best procurement agreements for LSKNP & the company.
  • Keep property innovative in Guest experience and up to date with competitors, trends etc.
  • Be readily available to deal with Guest queries and complaints.

Development & Staff Management

  • To earmark and develop individuals who show potential to grow into positions
  • To implement training plans
  • Provide effective leadership through professional man-management and encouragement of all subordinates, including mediation

Communication & Systems

  • To maintain the use of existing systems in line with company standards
  • To ensure both verbally and through effective communication platforms that the front-line staff communicate accurately and articulately with all guests

Human Resources and Community

  • To ensure HR policies and procedures and disciplinary code are upheld
  • To ensure all statutory requirements in the “Basic Conditions of Employment Act” are maintained by the lodge

Financial and Compliance

  • To compile all operational expenditure budgets during the annual budget setting process for presentation to company General Manager of Operations
  • To ensure compliance with set operational variable costs
  • To attend monthly meetings with company Financial Manager
  • To ensure correct operating licenses are in place and current

REQUIREMENTS – QUALIFICATIONS AND SKILLS

✓ Grade 12 (essential)

✓ Degree/Diploma in Management/Finance/Tourism (advantageous)

✓ At least 5 years’ experience in senior management positions (essential)

✓ Previous experience within a 4-5 * Game Lodge

✓ Computer literate & MS Office Suite

✓ Keen interest in staff development

✓ Strong interpersonal & HR skills

✓ Strong Financial acumen

✓ Own reliable form of transport and valid drivers license

 

[ninja_form id=’1323′]